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A3 Thinking Course

This Course is a great way to introduce people to the concept of A3 Thinking. The learner will understand that the first use of the A3 as a tool is to standardise a methodology to respond to problems and that A3 Thinking encourages root cause analysis, reveals processes, and represent goals and actions in a format that triggers conversation and learning.  

The learner will learn how to effectively introduce the key principles of A3 Thinking into their team, department and even the business itself.

Upon completion of this course, learners will understand how A3 Thinking is relevant to any organisation whether it is in the manufacturing, service or charity sector. The benefits of completing an Intellelearn course include:

  • Online, self-paced training
  • Interactive course with colourful animations
  • Experts within gamification to ensure the courses are interesting and fun
  • Complete in two hours
  • Instant digital certificate on completion

This e-learning course is designed to educate the learner on the key principles of A3 Thinking and to help guide the effective application within a work environment.

Why take this A3 Thinking course?

Intellelearn courses are designed to be both fun and educational. Our courses are fully interactive and with real learning rather than simply 'click-next'! 

This course will help people learn the basic principles of A3 Thinking and show how to apply the principles within their work environment.

Upon completion of this course, learners will be able to understand the key principles of A3 Thinking and will be able to discuss how to drive business benefits such as:

  • Standardised method of reporting
  • Clearer understanding of problems and solutions
  • Better teamwork
  • Waste reduction

   A3 Thinking

E-learning course content  

The content of this e-learning course helps the learner to understand the key principles of A3 Thinking: 

  • Problem description, Initial Perception
  • Breakdown of the Problem, Problem Clarification
  • Mapping out for this step can be driven by a set of questions.
    • For example, the "5 W's (what, where, when, why, who) and 2H's" (how, how many).
  • Point of Cause, Setting Target
  • Containment
  • Cause and Effect
  • Follow Up Action, Corrective Actions
  • Effect Confirmation
  • Share the successfully implemented actions  

Training outcomes    

By the end of the course learners will understand: 

  • What A3 Thinking is
  • Why and when you should use A3 Thinking
  • How to effectively apply A3 Thinking   


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.


Course duration    

Approximately one to two hours. The length of time taken depends entirely on how quickly learners can study and absorb the material. Learners can proceed as quickly or slowly as they like.  

Entry requirements    

There are no entry requirements for this course but completion of the Introduction to Continuous Improvement course will help learners new to CI/Lean thinking.  

Test and certificate    

The end of course test consists of 10 multiple choice questions. Learners are required to achieve a 80% pass mark, and, if necessary, may attempt the test three times at no extra cost.  

If learners do not achieve the 80% pass mark, further attempts may be given by contacting our support team.  

Learners will be able to download a digital certificate on completion. This can be printed, and we suggest you keep it for your records.


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